Monthly Archive:: June 2014

E-mail marketing tips to remember when sending newsletters

A newsletter is a popular e-mail marketing strategy used by most businesses to gain customers. Through e-mail newsletters, you can keep your customers informed about the latest updates of your business. In this article,

How SEO outsourcing can help small businesses

Search engine optimization (SEO) is a very powerful tool that a business can use to market its brand online. Open Access BPO, a trendsetter in call center outsourcing in the Philippines, explains why this

How back office outsourcing affects customer satisfaction

Just because back office services are carried out without the involvement of customers doesn’t mean they don’t affect customer satisfaction. Open Access BPO explains the link between back office outsourcing and effective customer service

Why social media marketing should be outsourced

When deciding to go for social media marketing, the question is really not how to do it, but how to do it well. Open Access BPO, a call center in the Philippines, explains why